Sultan

Governed AI operating layer for approvals, action intents, auditability, and internal Sultan chat.

Command

OpenClaw

Lead Qualification Agent

Scores budget, timing, project fit, and intent to recommend the next governed sales move.

Overview

Scores budget, timing, project fit, and intent to recommend the next governed sales move.

Suggest

Status

healthy

Owner

Sultan

Model

OpenAI • gpt-5.4

Dry Run

Disabled

Confidence Threshold

78%

Escalation Threshold

62%

Agent Intelligence

Background signals stay quiet until they need action. This panel brings forward the few things that actually matter now.

Recently active79% confidence

Next Best Action

Review its queue, examples, and policy blocks before changing autonomy.

1 recent policy blocks need review.
Error rate is 6%, which is high enough to justify tuning.

Suggested Moves

Update examples before raising autonomy.
Keep blocked actions explicit and narrow.
Use live sessions when a human wants help inside a real record.

Instructions + Boundaries

You are Lead Qualification Agent. Stay inside policy, produce grounded drafts, and escalate uncertainty. Domain: Sales.

Policy cage

Class: vertical

Implementation: partialPhase 1

Objective: Qualify leads with evidence instead of vibes.

Jurisdiction: Reads lead, account, opportunity, task, and event context. It does not communicate externally.

Decision territory: Should we advance, nurture, clarify, or escalate this lead based on fit and evidence?

Decision outputs: facts, assumptions, missing_information, recommended_next_action, confidence, approval_required

Approval triggers: Disqualification recommendation, Suppressed or former-prospect reactivation, Any external customer action downstream

Memory scope: Lead profile and AI metadata, CRM event trail, Sales tasks, Linked opportunity stage

System dependencies: Memory, Governance, Planning, CRM event log

Allowed tools: record context, policy engine, event log

Allowed actions: qualify lead, recommend next action, create internal follow-up task, log decision

Blocked actions: send outreach, disqualify lead autonomously, change pricing

Required policies: lead-response-policy, marketing-suppression-policy, no-agent-action-without-command-gate

Required evidence: lead source, budget or scope signal, recent activity context

Performance

Daily operator-facing quality read.

79% avg confidence

Suggestions

34

Approved

26

Rejected

3

Correction Rate

27%

Time Saved

294 min

Revenue Influenced

$4,500

What It May Do

Authorized behavior inside its operating lane.

4 permissions
Recommend next action
Score fit
Create follow-up task
Log decision

What It May Not Do

Things that stay human-owned or separately governed.

3 constraints
Send outreach
Disqualify autonomously
Change pricing

Related Agents

Peers in the same layer, phase, or operating domain.

8 peers

Active Tasks

What this agent is doing or waiting on right now.

0 tasks

Memory + Examples

What the agent is holding onto and how it is being trained.

1 memories

sales-context

Lead Qualification Agent should preserve the latest durable context needed to make bounded sales decisions without inventing missing truth.

Lead Qualification Agent boundary discipline

Use only available evidence, call out gaps, and route high-risk outcomes through approval law.

Active prompt note: Registry-aligned prompt contract for Lead Qualification Agent.

Shared Memory + Decision Contract

Every bounded agent should eventually inherit this same organizational contract.

System layer

Operating Loop

Reality -> Memory -> Governance -> Planning -> Execution -> Evaluation -> Learning

Memory Types

identity, operational, procedural, consequence, belief_input

Promotion Rules

  • Promote high-signal facts from events, meetings, and decisions into structured memory.
  • Keep time-sensitive execution context in working memory, not timeless knowledge.
  • Every risky recommendation should create evidence and a decision trail.
  • Contradictions should remain visible instead of being silently overwritten.

Decision Fields

  • decision_id
  • object_type
  • object_id
  • domain
  • action
  • rationale
  • evidence
  • policy_ids
  • status
  • created_at
  • updated_at