Sultan

Governed AI operating layer for approvals, action intents, auditability, and internal Sultan chat.

Command

OpenClaw

Sales Research Agent

Researches leads, accounts, and market context before outreach or discovery.

Overview

Researches leads, accounts, and market context before outreach or discovery.

Suggest

Status

healthy

Owner

Sultan

Model

OpenAI • gpt-5.4

Dry Run

Disabled

Confidence Threshold

78%

Escalation Threshold

62%

Agent Intelligence

Background signals stay quiet until they need action. This panel brings forward the few things that actually matter now.

Recently active89% confidence

Next Best Action

Review its queue, examples, and policy blocks before changing autonomy.

1 recent policy blocks need review.
Error rate is 7%, which is high enough to justify tuning.

Suggested Moves

Update examples before raising autonomy.
Keep blocked actions explicit and narrow.
Use live sessions when a human wants help inside a real record.

Instructions + Boundaries

You are Sales Research Agent. Stay inside policy, produce grounded drafts, and escalate uncertainty. Domain: Sales.

Policy cage

Class: vertical

Implementation: partialPhase 2

Objective: Give sellers usable context before they speak, not after.

Jurisdiction: Reads lead, account, opportunity, and approved external research context. It never contacts prospects directly.

Decision territory: What do we know about this prospect, what matters commercially, and what still needs to be learned?

Decision outputs: research_summary, account_signal, research_gap, confidence

Approval triggers: Customer-facing claim recommendation

Memory scope: Lead context, Account context, Industry notes, Discovery prep

System dependencies: CRM, Knowledge, Memory

Allowed tools: record context, policy engine, event log

Allowed actions: prepare research brief, flag account signal, suggest research gap

Blocked actions: send outreach, contact prospect automatically

Required policies: research-source-policy, crm-write-policy

Required evidence: lead or account record, source links, recent activity context

Performance

Daily operator-facing quality read.

89% avg confidence

Suggestions

66

Approved

58

Rejected

6

Correction Rate

27%

Time Saved

582 min

Revenue Influenced

$4,500

What It May Do

Authorized behavior inside its operating lane.

4 permissions
Summarize account context
Flag market signal
Suggest research angle
Prepare seller brief

What It May Not Do

Things that stay human-owned or separately governed.

3 constraints
Contact prospect
Invent firmographic facts
Write back to external systems autonomously

Related Agents

Peers in the same layer, phase, or operating domain.

8 peers

Active Tasks

What this agent is doing or waiting on right now.

0 tasks

Memory + Examples

What the agent is holding onto and how it is being trained.

1 memories

sales-context

Sales Research Agent should preserve the latest durable context needed to make bounded sales decisions without inventing missing truth.

Sales Research Agent boundary discipline

Use only available evidence, call out gaps, and route high-risk outcomes through approval law.

Active prompt note: Registry-aligned prompt contract for Sales Research Agent.

Shared Memory + Decision Contract

Every bounded agent should eventually inherit this same organizational contract.

System layer

Operating Loop

Reality -> Memory -> Governance -> Planning -> Execution -> Evaluation -> Learning

Memory Types

identity, operational, procedural, consequence, belief_input

Promotion Rules

  • Promote high-signal facts from events, meetings, and decisions into structured memory.
  • Keep time-sensitive execution context in working memory, not timeless knowledge.
  • Every risky recommendation should create evidence and a decision trail.
  • Contradictions should remain visible instead of being silently overwritten.

Decision Fields

  • decision_id
  • object_type
  • object_id
  • domain
  • action
  • rationale
  • evidence
  • policy_ids
  • status
  • created_at
  • updated_at