Operations

Orders, logistics, partners, shipping, and supplier exceptions.

Command

Operations

Logistics Command

Freight readiness, handoff packets, claims evidence, and partner routing policy gather here before any booking action is attempted.

Freight packet law

Commercial invoice, packing list, HS code, dimensions, weights, incoterms, consignee.

Hard block

Booking governance

OpenClaw may draft, but booking still requires human approval until APIs are live.

Approval required

Claims evidence

Photos, delivery record, notes, SKU and order ID are required for damage claims.

Evidence gate