Settings
Machine Policies
Chronicle-derived operating policies live here so decision logic stays server-side and inspectable.
No Commitment Without Quote Token
Customer-facing commitments must be linked to a quote token or validated promise event.
Policy ID: no-commitment-without-quote-token
Last evaluated examples flow through the quote and integration APIs.
No Output Without System Signature
Approved outputs require a signed system envelope for traceability.
Policy ID: no-output-without-system-signature
Last evaluated examples flow through the quote and integration APIs.
No Money Without Validation
Refunds, credits, discounts, and settlement actions require finance validation.
Policy ID: no-money-without-validation
Last evaluated examples flow through the quote and integration APIs.
No Execution Without Ledger Event
External execution requires a ledger event or action intent before side effects begin.
Policy ID: no-execution-without-ledger-event
Last evaluated examples flow through the quote and integration APIs.
No Agent Action Without Command Gate
Agents cannot execute side effects unless the command gate and policy engine have approved the action.
Policy ID: no-agent-action-without-command-gate
Last evaluated examples flow through the quote and integration APIs.
No Exception Without Expiration
Overrides must declare reason, approver, expiration, affected object, and review date.
Policy ID: no-exception-without-expiration
Last evaluated examples flow through the quote and integration APIs.
Capability Envelope Policy
Agents must stay inside their declared domain and action envelope.
Policy ID: capability-envelope-policy
Last evaluated examples flow through the quote and integration APIs.
Conflicting Data Kill Switch Policy
Critical source conflicts should pause autonomous execution.
Policy ID: conflicting-data-kill-switch-policy
Last evaluated examples flow through the quote and integration APIs.
Action Intent Required Policy
External execution requires a staged action intent.
Policy ID: action-intent-required-policy
Last evaluated examples flow through the quote and integration APIs.
Idempotency Lock Policy
Every provider strike requires a deterministic idempotency key.
Policy ID: idempotency-lock-policy
Last evaluated examples flow through the quote and integration APIs.
Provider Is Not Truth Policy
High-risk provider calls must verify read-back before being treated as complete.
Policy ID: worker-readback-policy
Last evaluated examples flow through the quote and integration APIs.
Postgres Truth Policy
Production-critical domains should not rely only on Airtable or memory state.
Policy ID: postgres-truth-policy
Last evaluated examples flow through the quote and integration APIs.
Direct Mutation Forbidden Policy
State movement must happen through events or transition law, not direct mutation.
Policy ID: direct-mutation-forbidden-policy
Last evaluated examples flow through the quote and integration APIs.
Margin Floor Policy
Quotes and orders below the hard floor require block or explicit override.
Policy ID: margin-floor-policy
Last evaluated examples flow through the quote and integration APIs.
Quote Profitability Policy
Quotes cannot be sent without expected margin and cost calculations.
Policy ID: quote-profitability-policy
Last evaluated examples flow through the quote and integration APIs.
Refund Approval Policy
Customized, late, large, or shipped-order refunds require approval.
Policy ID: refund-approval-policy
Last evaluated examples flow through the quote and integration APIs.
Lead Response Policy
Leads need an owner, response due date, and next action unless they are disqualified.
Policy ID: lead-response-policy
Last evaluated examples flow through the quote and integration APIs.
Proposal Gate Policy
Formal proposal and quote work require an approved proposal gate or founder override.
Policy ID: proposal-gate-policy
Last evaluated examples flow through the quote and integration APIs.
Marketing Suppression Policy
Active opportunities and high-severity customer issues suppress broad marketing blasts.
Policy ID: marketing-suppression-policy
Last evaluated examples flow through the quote and integration APIs.
Content Approval Policy
Content cannot move to Scheduled without final approval and publishing essentials.
Policy ID: content-approval-policy
Last evaluated examples flow through the quote and integration APIs.
Campaign Launch Policy
Campaigns require CTA, target segment, messaging, owner, launch date, and ready assets.
Policy ID: campaign-launch-policy
Last evaluated examples flow through the quote and integration APIs.
Freight Packet Completeness Policy
Freight handoffs require a complete packet of commercial and routing evidence.
Policy ID: freight-packet-completeness-policy
Last evaluated examples flow through the quote and integration APIs.
Logistics Human Approval Policy
OpenClaw can draft logistics packets, but booking requires human approval until APIs are live.
Policy ID: logistics-human-approval-policy
Last evaluated examples flow through the quote and integration APIs.
SKU Intake Completeness Policy
SKU cannot be quote-eligible until commercial and logistics truth fields exist.
Policy ID: sku-intake-completeness-policy
Last evaluated examples flow through the quote and integration APIs.
Customer Issue Triage Policy
Every customer issue needs severity, sentiment, owner, and next action.
Policy ID: customer-issue-triage-policy
Last evaluated examples flow through the quote and integration APIs.
Preflight Simulation Policy
High-risk rule changes require simulation before activation.
Policy ID: preflight-simulation-policy
Last evaluated examples flow through the quote and integration APIs.