System Health

Safe mode, provider health, dead letters, drift, and readiness.

System Health

Reality Audits

This is the operator view of reality pressure: what the system believed, what reality contradicted, and what should be repaired next.

Active Audits

Current hypotheses under pressure.

1

Audit Runs

Observed samples pushed through reality checks.

1

Contradictions Found

Places where claimed behavior and observed behavior diverged.

1

Recommended Fixes

Operator-facing next actions from the audit layer.

2

Follow-up Reality Audit

A reality audit is a hypothesis, a sample, and an honest read on what broke.

active

Hypothesis

The follow-up recommendation layer is helpful without silently promoting autonomy.

Domain: sales_outbound • Owner: Agent Supervisor

Sample of 12

completed1 contradictions

2 fixes

Findings

  • Recommendations remained helpful when transcripts were present.
  • Confidence drops appropriately when personalization context is sparse.

Recommended Actions

  • Add stronger evidence citation on follow-up drafts.
  • Increase pressure when reply classification confidence is low.